Help Center
Support for farmers, buyers, and cooperatives.
Find answers about verification, protected payments, and shipping coordination, or reach the AgriculNet team directly when something's off.
Topics
Pick what you need help with
Each topic links to detailed walkthroughs inside the workspace, or you can jump straight to a human on the support team.
Getting started
Create your account, verify identity, and complete your first listing or purchase order.
Protected payments
How payment holds, releases, and dispute windows work for both buyers and farmers.
Chat with support
Reach the AgriculNet desk in English or French — weekdays 08:00–18:00 WAT.
Phone escalation
Urgent shipment or inspection issues can be escalated to our trade coordinator.
Common Questions